Q&A

About HTTPS

【Others】
It says "Not secure", is this ok?
Your hotel listing homepage and booking engine will be on separate domains.If you proceed to "Book a Room" or "Search", you will be redirect…Continue reading
【Meals / Restaurants / Bars】
Are there any restaurants serving breakfast near the hotel?
【Yoshinoya】Mr. Miss.
3-26-8 Nakatsu City, Oita Prefecture, Oita Prefecture(2 minutes by car)
【Sukiya】Mr. Miss.
3-31-14 Nakatsu City, Oita Pr…Continue reading
【Hotel / Guest rooms】
Should I leave my room key when I go out?
To prevent loss, please be sure to leave your belongings at the front desk when you go out.
【Hotel / Guest rooms】
Do you have a trouser press for rent?
Please ask at the front desk for rentals.

Please feel free to ask*..

*Please understand that the quantity is limited.
【Hotel / Guest rooms】
Can I extend my check-out time?
Standard check-out is by 11am, but you can check out until 2pm for an additional fee.
1,000 yen per hour (per person). After 2pm, the rate f…Continue reading
【Hotel / Guest rooms】
Please tell me amenities goods in the room.
As part of our SDGs efforts, amenities are currently available at the front desk on the first floor.
amenities available at the front desk:T…Continue reading
【Hotel facilities / Equipment】
Do you have an ice machine?
There are ice machines on the 5th and 7th floors.
Please feel free to use it.
【Hotel facilities / Equipment】
Do you have a coffee shop or restaurant?
Coffee and other drinks are available in the lobby on the first floor.
*Lobby lounge opening hours:10:00 to 18:00

The restaurant "Nonta" is…Continue reading
【Hotel facilities / Equipment】
Do you have wireless routers available for rental?
All rooms are equipped with free Wi-Fi.
【Others】
Is it possible to pre-ship luggage?
Advance shipping to our hotel is possible.Please fill in your name and the date of your stay on the form.
Please contact the hotel upon deli…Continue reading
【Hotel / Guest rooms】
Do you have a kettle pot?
All rooms are equipped with an electric kettle.
The water in the washroom is drinking water, so
Please use the water.
【Hotel facilities / Equipment】
Do you have a coin laundry?
There is one on the 10th floor of this facility.
We can also direct you to nearby coin laundries.
【Access / Parking】
Is there a parking lot?
Free parking is available at the hotel.
Even if the banquet is full
Please understand.
*We cannot accept parking for buses, trucks, etc.
Ple…Continue reading
【Hotel / Guest rooms】
Can I use the internet in my room?
Internet connection is LAN compatible in all rooms
is.
All rooms also support WI-FI.
【Hotel / Guest rooms】
Where are the vending machines?
Is there a vending machine available? .. .. ..

・5F,7F,9F
We are preparing for you.
【Hotel / Guest rooms】
Where is the tissue?
We use limited desk space.
I want you to use it more effectively.
Tissue Hotel Infome Shun
Information such as is stored in the drawer of th…Continue reading
【Hotel / Guest rooms】
I have a small child, is it okay to be with me?
If you don't mind sleeping with an adult
There is no additional charge.
Free addition of towels and amenities
Please feel free to ask the fr…Continue reading
【Hotel / Guest rooms】
What time is check-in okay?
The front desk is open 24 hours a day
Please be assured that it is okay even at midnight.
Check-in time is convenient at 22:00 at night
Call…Continue reading
【Hotel facilities / Equipment】
Do you have a LAN cable?
The LAN cable is located in the drawer of the mirror stand in the guest room.
【Hotel / Guest rooms】
Is there a refrigerator?
All rooms have empty refrigerators, so
You can bring in alcohol, juice, etc.
*Please refrain from bringing it to the restaurant
　Please unde…Continue reading
【Hotel facilities / Equipment】
Is there a large communal bath?
Unfortunately, there is no large communal bath.
All guest rooms are equipped with bath and toilet
Please use the in-room bathroom.
【Hotel / Guest rooms】
What time is check-in & check-out?
Check In・・・PM15: 00
Check Out・・It's 11: 00 AM.
The time may vary depending on the plan you book.
【Hotel facilities / Equipment】
Do you have a mobile charger rental?
Chargers are rented at the front desk.
However, please contact us as the number is limited.
【Others】
Is it possible to ship my luggage from the hotel?
It is possible to ship your luggage from our hotel.
Please pick up the shipping form at the front desk.
Please fill in the required items an…Continue reading